Conditions of Use

Access to and use of our Web Site ("the Site") and the sale and purchase of products from the Site are governed by the terms and conditions set out below.

By using the Site you agree to accept these terms and conditions. If you do not wish to accept these terms and conditions, please do not use this Site.

Fred Dinsmore Billiards is operated and owned by Fred Dinsmore. All Fred Dinsmore Billiards customers must contact Fred Dinsmore Billiards via the 'contact us' page if a grievance occurs or a problem needs reporting. Fred Dinsmore Billiards is a company incorporated in Ireland. Fred Dinsmore Billiards's registered office is at 53 Riverchapel View, Courtown, Gorey, Co Wexford, Ireland.

Copyright and Trademarks

All Site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Site are the copyright of Fred Dinsmore Billiards and its affiliates, or their content and technology providers. All rights reserved.

Permission is granted to electronically copy and to print in hard copy portions of the Site for the sole purpose of placing an order with us or using the Site as a shopping resource. Any other use of materials on this Site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without our prior written permission, is strictly prohibited.

All brand names, product names and titles used in the Site are trade marks or trade names of their respective holders. No permission is given in respect of the use of any of these names or titles and moreover any such use may constitute an infringement of the holders' rights.

Sale and Purchase

The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us. For the avoidance of doubt, receipt of an order via our Site does not constitute acceptance of an order.


All prices are quoted in Euro.

All item prices are exclusive of delivery and packaging, unless otherwise stated. Details of our delivery charges are found in our "Shipping and Returns" section.

Fred Dinsmore Billiards reserves the right to cancel orders relating to pricing errors, typographical errors, or other errors in any product data, or product discontinuation or unavailability, and to correct this website at any time, including pricing errors not detected until after Fred Dinsmore Billiards' confirmation or e-mail response. Availability of products are subject to change without notice and we reserve the right to refuse to supply any particular person.

Custom made cues.

Custom made cues can be altered (within reason) free of charge, if the customer commences the return of the cue within a week of delivery. The customer must contact us first and follow our return procedure.

Every custom cue's joint has a lifetime guarantee.


In the very rare case of natural warpage of a cue, it usually appears within a month of manufacture. Our custom cues are guaranteed against warpage for the first month after delivery.

Normal wear and tear, misuse, mishandling, inappropriate storage, or customer transport of cue, are not covered by guarantee or warranty

Cancellation of order.

If ordering a cue that is made to order, the order cannot be cancelled once it has been accepted by us.


All products are sent by An Post (the Irish Postal Service).

You bear the risk once the products have been signed for/delivered.

You agree that you have read the section about Shipping Rates And Delivery Options on the Fred Dinsmore Billiards website.

Duties and Taxes

To save time for the customer, some items may be shipped directly from the manufacturer to the customer. In some cases this means products may originate from a country other than Ireland. For instance, some Volturi cases may be shipped from Indonesia. Please contact us and we will tell you where your order is being sent from.

Fred Dinsmore Billiards is not responsible for any customs, handling fees, duties, or taxes that result when your merchandise is imported to your country. You will be the importer of record and will be responsible for all levies, duties, import fees, taxes and other charges. We strongly suggest that you check with your local customs agency to determine the extent of such charges prior to purchase. Fred Dinsmore Billiards cannot issue credit in cases where packages are not delivered due to non-payment of fees.


You will inspect products upon delivery and you will be deemed to have accepted the products unless you notify us in accordance with return procedure. If no such action is taken, we will consider the products being as described, of satisfactory quality and the whole order is complete. We will not accept any rejection or cancellation at a later date. Your statutory customer rights are not affected.


At Fred Dinsmore Billiards we attempt to be as accurate as possible. However Fred Dinsmore Billiards does not warrant that the product descriptions or content of this site is always 100% accurate, complete or error free. If a product offered by Fred Dinsmore Billiards itself is not as described, your sole remedy is to return the item in an unused condition.


Please note that our products and promotions are only available in mainland Ireland and, as such, may be unavailable in the region or country from which you are accessing the Site.

If any part or parts of these terms and conditions are deemed invalid, void or unenforceable, then that part or those parts will be considered sever able from these terms and conditions thereby not preventing the remainder from being enforceable or effective.

These terms and conditions may be revised at any time and we reserve the right to do so. You are, therefore, advised to keep up to date with the contents of these terms and conditions as revisions are binding upon you.

Your use of this Site and any purchase by you on this Site of any products will be governed by Irish Law and will be deemed to have occurred in Ireland.